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Wanna be heard? Shut up and listen!

Communication is not about what you say – it’s about what is heard. How can you ensure you are being understood? We all know that if 10 people witness an event there will be ten different recounts… and then what really happened. Have you ever watched a movie with someone and when you discuss it later and wonder whether you …

4

Making the resolutions last

February already! Is your New Years Resolution already a distant memory? You start the year with such great intentions, you’re on holidays! Full of optimism that this year will be so different than the last. Yet by February, you’re back doing the same old stuff, in the same old way. Why is this? Most of us try to change behaviour …